Last updated: 12 November 2026
1. General
These terms govern the relationship between VebQur (“we”) and the client (“you”) using our website, hosting, domain and business e-mail services. Each project has a written agreement based on these terms; if they differ, the agreement prevails.
2. Price and offer
The calculator price is an estimate. Once details are clear we send a written offer with scope, price and timeline, valid for 14 days. Custom projects are priced separately.
3. Payment: 50/50
- 50% of the build fee is paid after signing, before work starts.
- The remaining 50% is paid on handover and acceptance.
- Domain fees are paid before registration, yearly.
- The monthly service is paid at the start of each month from the launch month.
- Payment by cash or bank transfer. No online payment on the site.
4. Timeline
Timelines depend on the site type and start once all content is received: landing 5–7, portfolio 7–10, business 10–14, catalogue 14–21, store 30–45 working days. The exact date is in the agreement. Delays in content or replies extend it accordingly.
5. Content
You are responsible for rights to texts, photos, logos and other material. If you have none, we offer licensed photos and help write texts. Illegal, misleading or infringing content is not published.
6. Design and revisions
Two full revision rounds are included during design. Structural changes or new features after design approval are priced separately.
7. Handover and acceptance
We show the site on a test address. If there are no comments within 5 working days it is considered accepted. We then launch on your domain and give a short admin training.
8. Free support: 2 months
For 2 months after handover we fix bugs, make small edits (texts, photos, prices) and answer questions for free. New pages and features are not included.
9. Monthly service
- Included: hosting by package, SSL, daily backup, uptime monitoring, security updates, business e-mail (by package), small content edits up to 1 hour per month.
- Not included: new pages or features, redesign, copywriting, advertising, SMM and SEO campaigns.
10. Hosting and resources
Hosting isn't sold separately; the plan matching your package is part of the monthly service. Each plan has RAM and disk limits. If your site consistently exceeds them (heavy traffic, many products), we offer a higher plan or a dedicated VPS at a price agreed upfront.
11. Domain
The domain is registered to you; we manage DNS and renewals. Renewal is yearly and an unpaid domain can be lost — we remind you 30 days ahead. .az domains follow local registry rules.
12. Business e-mail
E-mail runs on Spaceship Spacemail. Spam, bulk advertising and use against the provider's rules are prohibited and may lead to suspension. Storage depends on the plan.
13. Late payment and suspension
If a monthly payment is late we send a reminder. After 14 days unpaid, the site may be suspended with notice; it is restored within 24 hours of payment. Data is kept for 60 days.
14. Ownership
After full payment the site's design and content are yours. Shared libraries and tools are used under their own licences. We ask your consent before showing the project in our portfolio.
15. Leaving the service
You can leave the monthly service with 30 days' notice. Once payments are settled we hand over the site files, a database copy and the domain transfer code.
16. Liability
We take reasonable steps to keep the service running but are not liable for third-party outages (provider, bank, WhatsApp, Google). Our liability is limited to fees paid in the last 3 months.
17. Changes
Terms may be updated; existing clients are notified at least 30 days ahead. Prices in an active agreement don't change until it ends.
18. Contact
Questions about these terms? Message us on WhatsApp or by e-mail.